If the driver doesn't want to wait for you to first inspect the TV, then please note on the Delivery note that the TV box is damaged. Please be aware that a box may be damaged but the TV might be working. Upon delivery if an item is damaged upon inspection, please refuse the shipment. We do Guarantee to provide you with a properly working Television & or Oversized Freight item as ordered and expected. Due to the fact that these large items shipping cost are enormous, therefore we cannot accept any returns on these items. We do not except any returns on Televisions or oversized freight items.
We strongly recommend that you use a trackable method to mail your return and insure you package in case your item is damaged in transit. Please note, you will be responsible for all return shipping charges. After receiving a RMA number place the item securely in its original packaging and include your RMA number, Order number and reason for your return, and mail your return to the address we provide you in the RMA.
To return an item, please email to obtain a Return Merchandise Authorization number. We are strictly resellers and not affiliated or authorized dealers for any of the brands we carry. Item MUST be in the original factory box, with ALL of the original factory packaging (foam, plastic, labels, stickers, and protective wrappings), an uncompleted, blank, original warranty card, ALL instruction booklets and associated paperwork, and accessories. It is the buyers' responsibility to insure their package and to file claims direct with the carrier upon the discovery of the problem Returned merchandise that gets lost or damaged in transit is not the responsibility of Crawford's Superstore. In this instance we will provide a return label, the more convenient to the customer. Crawford's Superstore is not responsible for the return shipping charges, unless the item has a manufacturer's defect right out of the box. The return authorization (RMA) is only valid for 10 business days. Crawford's Superstore may deduct the shipping charge from any subsequent refund, even if the original transaction included free shipping. Shipping and handling charges are not refundable.
Please include a full explanation in the email as to why you are requesting the RMA. All returned items must be in be in brand new and unused condition, with all original tags and labels attached. Please see below for more information on our return policy.Īll returns must be postmarked within 30 days of the purchase date. However, if you are not completely satisfied with your purchase for some reason, you may return it to us for an exchange or refund. We hope you are happy with your purchase. Keep all the product packaging. You'll need it if you have to return or move your item. The delivery driver will not help you unpack or set up your new equipment, nor will he or she remove your old equipment or packaging. What to expect from the delivery driver. This is a large, heavy item, so arrange to have someone else there to help you unpack and install your equipment. Freight deliveries are scheduled for Mon through Fri between 9AM and 5PM. Someone will have to be on hand to meet the driver and sign for the package. Someone must receive the delivery. The freight carrier will contact you to schedule delivery to your door or the lobby area of your apartment or condo. Large or heavy items, including most TVs, require freight shipping and generally take a little longer to be delivered, contact us for delivery estimates. For all other shipping options please call for more details direct during Business hours Mon to Fri 10am to 5pm EST Tel: 18.
Exclusions apply to orders shipping to APO/FPO addresses, Puerto Rico, Hawaii, Alaska and other U.S. Supported Consumer Electronics Control (CEC)Ģ x HDMI USB LAN Digital audio output (optical) Wi-Fi Direct, Screen Mirroring, USB Human Interface Device (HID), ConnectShare, IP Control HDMI quick switch, Auto Motion Plus, Quad-Core processor, E-Manual, Instant On, Embeded POP, clean cable solutionĭigital audio playback, digital photo playback, digital video playback, WEB browsing, Internet video playback Very Narrow Bezel Design (VNB), Slim Design, Skinny Bezel Design Digital Clean View, Mega Contrast, contrast enhancer, PurColor
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